With the love of Bali sterling silver design harmony ball and jewelry, Casey and Jackie (sisters) started an online business adventure in 2003. Little Surprises, an online jewelry store was born, that is when we brought the domain name littlesurprises.com.
Starting is rough, in 2003, online shopping is a very new idea, not many people are familiar with it. Promoting the website is hard, not many social media is available, we didn't get much traffic, not for long, littlesurprise.com had to close.
Our love for harmony ball and handmade jewelry didn't end there. We constantly searching for market place to sell our harmony balls and jewelry. Going to craft fair, during holiday season, selling to friend's friend, in local jewelry store, every possible way we can.
In 2011, we found ETSY online market place (www.etsy.com/shop/JackieDesign), it is the perfect place for our handmade jewelry. Selling on etsy, we learned so much about running an online business. Having excellent customer service is a must, shipping out orders in timely manner is a priority. Not only we learn about running an online business, we've learned so much through our customer when they ask a question. We started to design our own harmony ball to have better chiming sound, to have various size and design to accommodate every customer's need. You will find design like the acorn, hearts, and moon and star harmony ball that is our exclusive design.
Please feel free to contact us at email@example.com